Traditionally, law firms have used the holidays as an opportunity to say thank you to their clients. And nothing shows your utmost gratitude for your clients like a generic holiday card or useless token gift, right? Not so much. If you truly appreciate your clients (and in this saturated legal market – you had better truly appreciate them!), don’t give [...]

If you lower your price, more people might engage your services. But with more customers, will you be able to effectively service them? Will you need more support staff? Will you become overwhelmed and start missing deadlines? Will you be able to provide the standard of legal counsel that you are happy with?

Failing to send out bills on time can be one of the most costly aspects of a law practice. It can contribute to all kinds of practical problems, from firm-related operational issues to client communication troubles.